REQUEST FOR MONETARY REFUND

We’re dedicated in bringing quality mountain durians. If you believe that your durians are not of standard. Do let us know immediately and request for a refund.

We stand-by our value and believe of our durians’ standard requires no replacement. In the event of bad durians, we’re more than happy to offer a monetary refund of your order.

For any issue or questions, do fill up the form above with all your credentials, order number, and images of the affected durians. Please make sure that the damaged durians are clearly shown in the uploaded images.

Our admin team will review your submission for verification purpose and get back to you within the next business day for your refund.